TERMS OF SERVICE
Last updated: March 9, 2026
1. Introduction / Agreement to Terms
Agreement to Terms
These Terms of Service ("Terms") govern your use of the Sponsorship Manager platform operated by ONE UP GIG SERVICES, INC. By accessing or using the Service, you agree to these Terms.
Description of Service
Sponsorship Manager provides software tools designed to help users organize and manage sponsorship relationships, deals, contacts, deliverables, invoices, and related business workflows.
Eligibility to Use the Service
You must be legally able to enter into a binding agreement to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. User Accounts
Account Creation
You must create an account to access certain features. You agree to provide accurate and complete account information.
Account Security
You are responsible for maintaining the security of your account credentials and for all activity under your account. You agree to notify us promptly of unauthorized access.
Seat Licensing / Account Sharing
Each user account is intended for use by a single individual unless otherwise permitted under an organization or team plan. Users may not share login credentials or allow multiple individuals to use one account to circumvent seat or subscription limits.
Where team or organization plans are available, the number of authorized users must not exceed purchased seats or licenses. We reserve the right to monitor usage patterns and require additional licenses or suspend access where violations occur.
3. Acceptable Use
Acceptable Use Policy
You agree not to use the Service to:
- violate laws or regulations
- upload illegal or harmful content
- interfere with platform operation
- attempt unauthorized access to systems
- distribute malware or malicious software
Fair Use and System Integrity
Users must use the Service in a way that does not interfere with normal operation, security, or performance of the platform.
Prohibited activity includes unreasonable or disproportionate infrastructure load, including:
- excessive automated requests or scripts
- bots or automation that bypass intended platform usage
- attempts to overload, disrupt, or degrade performance
- unauthorized bulk extraction or scraping
Contact Data and Anti-Scraping
Users may store and manage contact information only for legitimate sponsorship management and related business communications.
Users agree not to:
- scrape, harvest, extract, or collect contact data with automated tools
- export or compile contact data for resale or external contact databases
- use the Service to build or distribute marketing or spam lists
- use contact data in violation of privacy or anti-spam laws
Anti-Spam and Communications Compliance
Users are solely responsible for ensuring communications sent using information in the Service comply with applicable anti-spam, privacy, and data protection laws.
Users agree not to send or facilitate:
- unsolicited bulk communications
- spam or deceptive marketing messages
- communications violating consent or opt-out requirements
We may rate-limit usage, restrict activity, suspend accounts, or terminate access where activity threatens service stability, security, reliability, or legal compliance.
4. User Content and Data
User Content
Users may upload and manage business data in the Service. You retain ownership of your content and grant us a limited license to process and store that content only to operate the Service.
You represent that content you upload does not violate law, confidentiality obligations, or third-party rights.
Storage and Platform Usage Limits
The Service is not intended to function as general-purpose cloud storage or file hosting. We may establish reasonable storage limits, restrict excessively large uploads, remove files creating operational or security risks, and suspend accounts that abuse storage or system resources.
Users are responsible for maintaining backups of their content.
Content Moderation and Removal
We reserve the right, but not the obligation, to review, remove, restrict, or disable access to content or data if we determine, in our sole discretion, that it:
- violates these Terms
- creates legal risk for the platform
- infringes intellectual property or privacy rights
- threatens service security or operation
User Disputes
Sponsorship Manager is a software platform and does not mediate disputes between users or between users and third parties regarding sponsorship agreements, contacts, deals, invoices, uploaded documents, or data ownership.
Parties involved in disputes are solely responsible for resolving them independently. We may restrict access to disputed content or accounts where necessary to protect service security or integrity.
5. Sponsorship Platform Provisions
Sponsorship Relationships
Sponsorship Manager is not a marketplace, agency, broker, or intermediary. We do not participate in sponsorship negotiations, agreements, payments, or performance obligations between parties.
Sponsorship Disclosure and Legal Compliance
Users are responsible for compliance with applicable advertising, disclosure, consumer protection, and similar regulations, including requirements related to paid sponsorships and material relationships.
No Guarantee of Sponsorship Results
We do not guarantee sponsorships, brand deals, revenue, business outcomes, or any specific performance results from use of the Service.
No Financial or Legal Advice
Tools and information in the Service are for organizational and informational purposes only and do not constitute financial, accounting, legal, tax, or business advice.
Users are responsible for their own sponsorship agreements, financial decisions, tax obligations, and business relationships.
6. Billing and Subscriptions
Subscriptions and Billing
Certain features require a paid subscription. By subscribing, you agree to pay applicable fees, authorize recurring billing where applicable, and provide accurate payment information.
Free Trials and Promotions
We may offer free trials or promotions at our sole discretion. Such offers are limited to one per user or organization unless otherwise stated. Abuse of trials or promotions may result in suspension, revocation, or charges.
Cancellation Policy
Users may cancel subscriptions at any time. Unless otherwise stated, cancellation takes effect at the end of the current billing cycle.
7. Platform Operations
Service Availability
We strive to provide reliable service but do not guarantee uninterrupted availability.
Service Modifications
We may modify, update, or discontinue any part of the Service, including features, functionality, or pricing, at any time. We may also impose feature limits or access restrictions. Where changes materially affect paid subscriptions, we will make reasonable efforts to provide advance notice.
Product Roadmap and Feature Requests
We may consider user feedback and feature requests, but we are not obligated to implement requested functionality. Roadmap discussions are informational and do not create binding commitments.
Third-Party Services and Integrations
The Service may rely on third-party services and APIs. We do not control those providers and are not responsible for their availability, security, functionality, performance, or disruptions they cause.
8. Intellectual Property
Platform Ownership
The Service, including software, branding, design, and platform functionality, is owned by ONE UP GIG SERVICES, INC.
Platform Protection / Reverse Engineering Restrictions
Users may not:
- copy, reproduce, or distribute the Service except as permitted
- reverse engineer, decompile, or attempt to extract source code
- build competing products based on access to the Service
- scrape or harvest data through unauthorized automated methods
- bypass security or access controls
9. Data and System Disclaimers
Data Export and Account Termination
Users may export data where functionality is available. After account termination, access to service data may be removed or deleted. Users are responsible for exporting and backing up data before cancellation or termination.
Data Loss Disclaimer
The Service operates on complex software and infrastructure that may experience errors, interruptions, delays, or data loss. Although we use reasonable safeguards, we do not guarantee data will always remain free from loss, corruption, or interruption.
10. Liability Protections
Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, including warranties of reliability, availability, accuracy, or fitness for a particular purpose.
Limitation of Liability
To the maximum extent permitted by law, ONE UP GIG SERVICES, INC. shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to the Service.
Exclusion of Business Losses
Excluded damages include, without limitation:
- lost profits or sponsorship revenue
- lost business opportunities, contracts, or partnerships
- loss of goodwill or reputation
- loss of data or business information
These exclusions apply even if we were advised of the possibility of such damages.
11. Legal Protections
Indemnification
You agree to defend, indemnify, and hold harmless ONE UP GIG SERVICES, INC., its officers, directors, employees, and affiliates from claims, liabilities, losses, costs, and expenses (including reasonable legal fees) arising from:
- your use of the Service
- your uploaded content or business data
- your sponsorship relationships or third-party agreements
- your violation of these Terms or applicable law
Force Majeure
We are not liable for failure or delay caused by events beyond reasonable control, including acts of God, natural disasters, infrastructure outages, cyberattacks, government actions, labor disputes, or third-party provider failures.
12. Disputes and Governing Law
Arbitration / Dispute Resolution
Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration, rather than in court, except where prohibited by law. Arbitration will be conducted in Tennessee under American Arbitration Association rules. You waive participation in class actions and class-wide arbitration.
Governing Law
These Terms are governed by the laws of the United States and the State of Tennessee, without regard to conflict-of-law principles.
13. Compliance and Legal Requests
Legal Requests for Data
We may access, preserve, or disclose user information where reasonably necessary to comply with law or legal process, enforce Terms, investigate violations, address fraud/security/technical issues, or protect rights, property, and safety.
Where legally permitted, we may attempt to notify affected users before disclosure.
14. Communications
Electronic Communications Consent
By creating an account or using the Service, you consent to receive electronic communications from ONE UP GIG SERVICES, INC., including account notices, billing notices, product updates, security alerts, service announcements, and legal notices.
You agree these communications satisfy legal requirements for written notice and that you are responsible for maintaining a valid account email address.
15. Changes to Terms
Updates to Terms
We may update these Terms periodically. Continued use of the Service after updates indicates acceptance of the revised Terms.
16. Contact Information
Company Name
ONE UP GIG SERVICES, INC.